I have to get past those feelings so that I can get this damn boot taken care of once and for all. I’m trying to get over my typical feelings of embarrassment about returning. So, I will be returning, yet again, to the shop to ask for another stretch. Long story short, they didn’t stretch the spot I need stretched at all, and it still causes problems. It could be my fault for not identifying the right spot, but I was pretty clear when I pointed out the spot on the shell I wanted stretched. Unfortunately, their stretch (if you could even call it that, because it was very minimal) was simply not in the right spot. I got the boots home and proceeded to take my typical measurements. One of them is also a good listener, which is something that is very important to me. They charge way too much for their services, but I do appreciate that they take the time to think about what they are doing before just doing things. So, the “good” was that I developed a good rapport with these guys today. I ignored their sales pitch at this time, but I did agree to buy a Booster strap to replace the worthless Velcro straps on my X-Waves.
SALOMON X WAVE 10 FULL
Of course they tried to sell me new boots at full retail, which, of course, doesn’t include the the cost of new orthotics (the ones I bought from them five years ago are “worn,” he said) or the cost of the necessary shell stretches. The shell modifications themselves would cost about $400. If they did everything (which includes the boot balancing, a new orthotic, forward lean adjustment, and all the shell modifications), the total charge was going to be almost $900. They took a look at the Tecnica Agents, checked out the shell fit, and tallied up all the modifications I would need to make those boots work. I tried the boot on for a second, but I didn’t say anything because I needed more time later to wear them and measure them anyway, and then moved on to my next order of business: my new Tecnica Agents. I had stopped there last week to have them punch the spot on my right boot near my little toe that causes problems. I stopped at Boot Fitter 1 to pick up my Salomon X-Waves tonight.
So, now my options are to go back and ask them, again, to punch that spot, or I can just quit skiing. I don’t know how many times I can point out the exact spot on the boot that I want stretched, have them, presumably, not listen to a word I say, and then do something completely different! I am so sick of this bootfitting shit! They added all this space in the very forward part of the toe box, but they didn’t stretch the spot near my pinky toe that causes the problems! It’s still not wide enough. I’m not sure if it’s that I don’t communicate properly, or if it’s that they won’t listen, but they just don’t ever do what I ask them to do. They did a lot of work, but they definitely didn’t do what I had asked them to do, which was much simpler. I got back into town on Saturday night (New Year’s Eve), so today I went to go pick up the results of their latest work. I dropped off my boot for the umpteenth time at Boot Fitter 1 just before Christmas.
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